Privacy Policy

When you request a quote, contact us, or interact with our website, we may collect:

• Your name
• Email address
• Phone number
• Service address and location details
• Details about your quote request (services requested, number of windows, cleaning frequency, and any notes you provide)

We only collect information you choose to provide, along with basic technical and usage data described in the "Cookies and Website Analytics" section below.

We use the information we collect to:

• Prepare and provide accurate estimates and quotes
• Schedule and perform your cleaning services
• Communicate with you about appointments, service updates, and your requests
• Respond to questions and provide customer support
• Send occasional follow-ups, reminders, or promotions related to our services (you may opt out at any time)

When you submit a quote request through our website, your information is sent to us by email and stored so we can respond to your request.

We may also advertise on Facebook and Instagram and use Meta lead forms. If you submit your details through one of these forms, Meta shares that information with us so we can follow up about our services. Information collected through Meta is also subject to Meta's Privacy Policy.

Our website uses cookies and similar technologies to understand how visitors use our site and to measure the performance of our advertising. This includes:

• Meta Pixel — helps us measure ad effectiveness and reach people who may be interested in our services.
• Website analytics — helps us understand general site usage so we can improve the website.

You can control or disable cookies through your browser settings. Disabling cookies may affect how some parts of the website function.

We do not sell your personal information. We only share information when necessary to:

• Provide our services (for example, with trusted tools we use to manage email, scheduling, and advertising)
• Comply with the law or respond to valid legal requests

Any third-party tools we use are expected to handle your information responsibly and only for the purposes described above.

We take reasonable steps to protect the information you share with us. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

You can opt out of marketing messages at any time by replying to unsubscribe or contacting us directly. You may also request that we update or delete the personal information we hold about you by reaching out using the contact details below.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have any questions about this Privacy Policy, please contact us:

• (360) 320-7301
• pugetpanes@gmail.com
• Serving Skagit, Whatcom, and Island Counties, WA