Terms of Service
Welcome to Puget Panes Window Cleaning! These Terms of Service ("Terms") govern your use of our website pugetpanes.com (the "Site") and the services we provide. By accessing or using our Site and services, you agree to be bound by these Terms.
1. Services
Puget Panes Window Cleaning provides professional window cleaning, gutter cleaning, pressure washing, and related services for residential and commercial properties in Skagit, Whatcom, and Island Counties, Washington. All services are subject to availability and our service standards.
2. Quotes and Pricing
- Free Quotes: We offer free, no-obligation quotes for our services. Quotes are based on the information provided by the customer and our assessment of the property.
- Accuracy of Information: You agree to provide accurate and complete information when requesting a quote or booking a service. Inaccurate information may result in a revised quote or service adjustment.
- Pricing: Final pricing will be confirmed before service commencement. We reserve the right to adjust pricing for unforeseen circumstances or additional work requested by the customer.
3. Appointments and Cancellations
- Scheduling: Services are scheduled by appointment. We will make every effort to adhere to scheduled times, but delays may occur due to unforeseen circumstances (e.g., weather, traffic).
- Cancellations/Rescheduling: We require at least [e.g., 24-48] hours' notice for any cancellations or rescheduling of appointments. Failure to provide adequate notice may result in a cancellation fee.
- Access: You are responsible for ensuring our team has safe and clear access to the service areas at the scheduled time.
4. 10-Day Rain Guarantee
We offer a 10-day rain guarantee on our window cleaning services. If rain spots your windows within 10 days of our service, we will re-clean the affected windows free of charge. This guarantee applies only to rain spots and does not cover other forms of dirt or debris accumulation.
5. Payment
- Payment Terms: Payment is due upon completion of services unless otherwise agreed upon in writing.
- Payment Methods: We accept cash, check, or Venmo.
- Late Payments: Late payments may be subject to a late fee or interest charge as permitted by law.
6. Intellectual Property
All content on this Site, including text, graphics, logos, images, and software, is the property of Puget Panes Window Cleaning or its content suppliers and protected by intellectual property laws.
7. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of law principles.
8. Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site and services after any such changes constitutes your acceptance of the new Terms.
9. Contact Information
If you have any questions about these Terms of Service, please contact us at pugetpanes@gmail.com or by phone at (360) 554-8457.
Last updated: July 24, 2025